Return Policy
Return policy
RETURN CONDITIONS
You can return your order under certain conditions.
- The product has to be in it's original condition
- The articles should be unused & undamaged.
All original labels should still be attached. - Bath products have a non-return policy
- Returns are only refunded within 14 days.
RETURN POLICY
- Returning your package is at your own costs, unless the return concerns an incorrect or broken/ damaged delivery.
- Return to this address
My Ex Boyfriend (Returns)
Onze-Lieve-Vrouwestraat 106
2800 Mechelen
Belgium
3. Send an email to hello@myexboyfriend.info with the reason of your return + your trackingcode & ordernumber.
4. Refunds will be made - depending on the form of the original payment – Bancontact/ KBC/ ING/ Belfius/ PAY PAL..., within 14 days after receiving your package.
If you did not receive an answer from us within 14 days, contact our customer service via hello@myexboyfriend.info
RIGHT OF WITHDRAWAL
The consumer has the right to inform My Ex Boyfriend of the withdrawal of their order, without payment of a fine and without mentioning a motif within 10 days after the delivery of the order.
Contact our customer service via hello@myexboyfriend.info and we will be glad to help you if you need more info.