Return Policy

Return policy



You can return your order under certain conditions.

  1. The product has to be in it's original condition
  2. The articles should be unused & undamaged.
      All original labels should still be attached.
  3. Bath products have a non-return policy
  4. Returns are only refunded within 14 days.



  1. Returning your package is at your own costs, unless the return concerns an incorrect or broken/ damaged delivery.
  2. Return to this address

My Ex Boyfriend (Returns)
Onze-Lieve-Vrouwestraat 106
2800 Mechelen

3. Send an email to with the reason of your return + your trackingcode & ordernumber.

4. Refunds will be made - depending on the form of the original payment – Bancontact/ KBC/ ING/ Belfius/ PAY PAL..., within 14 days after receiving your package.


If you did not receive an answer from us within 14 days, contact our customer service via




The consumer has the right to inform My Ex Boyfriend of the withdrawal of their order, without payment of a fine and without mentioning a motif within 10 days after the delivery of the order.


Contact our customer service via and we will be glad to help you if you need more info.